Volunteers are the fuel that power many, if not all of the
organizations and ad hoc groups that come together in the wake of disaster to
aid a community in their recovery. Neighbor helping neighbor and strangers from
around the state and country travel to disaster affected communities putting
themselves in potentially dangerous situations to expedite a communities
recovery. That speed is largely reliant on the
productive use of the Volunteer interest while it's available, because once the
disaster falls out of the news cycle (if it made it into the cycle) the
Volunteer interest will drop and a community will be left to do it themselves.
The surge of Volunteer interest following disasters is nothing new, and Emergency Operation Plans reflect this in the annexes that have been created to help transform Volunteer interest into coordinated action. Even with plans in place and MOU's signed, the biggest challenge in capitalizing on Volunteer interest after a disaster has to do with Liability.
The surge of Volunteer interest following disasters is nothing new, and Emergency Operation Plans reflect this in the annexes that have been created to help transform Volunteer interest into coordinated action. Even with plans in place and MOU's signed, the biggest challenge in capitalizing on Volunteer interest after a disaster has to do with Liability.
Sweet graphic huh? |
I understand that Liability isn't sexy but it can be the single
biggest hurdle a municipality faces when translating Volunteer interest into
action, mainly because in our overly litigious society, the prospect of being
sued when a city is facing the reality of paying for a disaster is the last
thing they want to deal with.
One of the many reasons municipalities want as many people to
pre-affiliate with an organization as possible is because it clears up the ambiguity around
who is responsible for that individual when they're in the field. One of the
challenges that spontaneous groups represent to the pre-affiliation model are the
questions they bring: who's liable should one of their Volunteers slip and fall
in a basement? Are things like workman's compensation something a Volunteer is
eligible for? Who’s going to pay for it? What's the homeowners role in this
equation? And in the eyes of the law, how do you define a Volunteer?
While the questions around Liability and Volunteers are fairly
consistent from event to event, the way in which states interpret and set laws
governing liability and Volunteer coverage varies widely.
Thankfully, the good people at nonprofitrisk.org have undertaken
the herculean effort of amassing a comprehensive guide covering State Liability Laws for Charitable Organizations and
Volunteers. This resource document provides a detailed look at how
each state view the important role of Volunteers and Liability as it
relates to Charitable organizations—if you utilize Volunteers in conjunction
with non-profit activities, I recommend looking through this document.
If more local non-profits can gain a better understanding of what
their exposure is by providing a platform for Volunteers to work in a community
affected by disaster, then the necessary steps can be taken to ensure that more
organizations can provide a structured opportunity for them that protects both
Volunteer and Organization.
In addition to the benefits this guide can offer local non-profit
organizations is the potential to incorporate this information into disaster preparedness
literature; the goal would be to help set and manage expectations around Volunteer liability for
those who would start spontaneous response efforts via facebook/etc. This
one-sheet could be coupled with the necessary paperwork: homeowner and
volunteer liability waivers, to ensure that all those who are active in the
field have some level of protection—it would also be a way to standardize the
language and coverage organizations provide.
The role Volunteers play in the recovery of a community following a disaster is undeniable; oftentimes their involvement can mean the difference between weeks and months of response efforts. As a community of practice who rely so heavily on these well intentioned individuals and groups to fuel our work, ensuring that we arm our Volunteers with as much information as possible will ensure that they are making informed decisions about how best they can contribute to response and recovery activities.
The role Volunteers play in the recovery of a community following a disaster is undeniable; oftentimes their involvement can mean the difference between weeks and months of response efforts. As a community of practice who rely so heavily on these well intentioned individuals and groups to fuel our work, ensuring that we arm our Volunteers with as much information as possible will ensure that they are making informed decisions about how best they can contribute to response and recovery activities.
No comments :
Post a Comment